Who can use True Golf
True Golf is intended only for people aged 18 or over. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can investigate and delete it.
Information we collect
Account information: your Sign in with Apple identifier and, when Apple supplies them, your name and email address. If you use Hide My Email, we receive Apple’s relay address rather than your personal address.
Profile information: your name, player category and handicap.
Golf information: selected courses and tees, preferences, scheduled tee times, rounds, hole-by-hole scores, playing statistics and related setup information.
Content you submit: course corrections, green coordinates and other course information you deliberately provide.
Device and notification information: an Apple Push Notification service device token and your notification state, so requested notifications can be delivered.
Support information: the content of messages you send to support and the technical or account details needed to respond.
Location and voice features
With your permission, precise location is used on your device to find nearby courses and calculate yardages during a round. True Golf does not keep a continuous location history. Precise coordinates leave your device only when you deliberately log a green location or submit course data.
If you use voice scoring, audio is processed using Apple’s Speech services for immediate transcription. True Golf does not retain the audio or resulting transcript after the scoring interaction. Apple may process speech data under its own privacy terms.
Subscriptions
Subscriptions and payments are handled by Apple through the App Store. True Golf receives purchase status and transaction identifiers needed to unlock and restore features, but does not receive your payment-card details.
How and why we use information
We use information to create and secure your account; provide scoring, course, yardage, statistics, synchronisation, subscription and notification features; respond to support requests; review submitted course information; maintain service security; diagnose faults; and meet legal obligations.
Our principal legal bases are performance of our agreement with you, our legitimate interests in operating and securing the beta, your consent where the operating system asks for permission, and compliance with law. You can withdraw an optional device permission in Settings without affecting earlier lawful processing.
Service providers and international transfers
Apple provides Sign in with Apple, StoreKit subscriptions, push notifications and optional speech processing. Supabase provides authentication, database, storage and backend services. These providers process information for the purposes described above and may process it outside the United Kingdom.
Where information is transferred internationally, we rely on applicable safeguards provided by the relevant service provider, such as adequacy regulations or approved contractual protections. We do not sell personal information and do not use it for advertising, cross-app tracking or data-broker activity.
Retention and deletion
Account-linked information is kept while your account is active and only for as long afterwards as needed for security, operational backups, dispute handling or legal obligations. Backup copies are removed or overwritten on their normal protection cycle.
You can delete your account in the app from Profile, then Delete Account. This starts deletion of account-linked information. Course information that has been accepted into True Golf’s shared course database may remain only as de-identified canonical course data that is no longer linked to you.
Deleting the app does not delete your account. Cancelling a subscription does not by itself delete your account, and deleting your account does not cancel an Apple subscription.
Security
We use access controls, encrypted network connections, Sign in with Apple and other technical and organisational measures designed to protect information. No service can guarantee absolute security, particularly during beta testing.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict your information, object to certain processing, receive portable data, and withdraw consent. Contact support@truegolf.app to exercise a right. We may need to verify your identity before responding.
You can also complain to the UK Information Commissioner’s Office at ico.org.uk, although we would appreciate the opportunity to address your concern first.
Changes and contact
We may update this notice as the beta changes. Material changes will be shown in the app or otherwise communicated where appropriate. Questions and privacy requests can be sent to support@truegolf.app.